Slovak banking market takes advantage of artificial intelligence as well as digital solutions more and more. Banks also respond to the increased demand for environmentally and socially responsible solutions. This is according to the analysis Banking Insight 2024 by technology company Softec.
According to Softec, the use of AI allows banks to expand the reach of chatbots and improve customer support. Banks also use AI as an assistant during recruitment of new staff and testing upcoming solutions. About 20% of the market used AI last year. According to the analysis, cybersecurity is an important aspect, as the number of attacks on banks continues to rise.
Source: TASR
Martin Bednárik, Photo: TASR
